Medicaid is a health insurance benefit program provided to assist individuals with the rising health care costs.  Medicaid includes a large array of medical benefits at little or no cost to the recipient.  Each Medicaid program has its own set of financial guidelines.

Shelby County Ohio Job Family Services Medicaid program

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How to Apply      
Step 1:  Submit an application
You can submit your application in the following ways:
Online for Medicaid through the self-service portal:

By phone by calling:

1-844-640-6446 to complete the application process Mondays through Fridays, 8:00am - 3:00pm

or by calling:

937-498-4981, option 3

After completing a paper application, you may return the application by mail:

Shelby County Job & Family Services
227 South Ohio Avenue
Sidney, OH  45365

by fax:

(937) 498-7396

by email to:

in person, or by using the drop box outside the front door of the agency.

Step 2:  Gather Verification Documents
As part of the application, you will need to submit a number of verification documents.  The specific documents are listed in the application, but in general we will need to verify:

  • Who is in the household
  • All household income,  and
  • Basic information such as identity, Social Security Number(s) and Birth Verifications
  • Tax status information
  • Health insurance information

If you are only interested in receiving Medicaid benefits, you will not need to complete an interview.

Step 3: Return any Additional Verifications
The eligibility worker will send you a checklist of any additional verification documents we need to complete your case.  You may return these documents by fax to: 

(937) 498-7396

 by mail to:

Shelby County Job & Family Services
227 South Ohio Avenue
Sidney, OH  45365

or by email to:

in person, or by using the drop box outside the front door of the agency.

Family Medical coverage is available to all households with a minor child in the home.  This program also assists pregnant women with health care coverage throughout their pregnancy up to 60 days after the birth of their child.  Coverage can be family coverage for all household members or coverage for the children only, based on the household's income.

Medicaid Extension guidelines have been implemented under the Affordable Care Act.  Eligibility is now offered to adults without children in the home who are under the age of 65.  Federal income guidelines apply.  Visit or to learn more or call the Medicaid Consumer Hotline at 1-800-324-8680. Representatives are available to answer questions related to eligibility or Medicaid due to the Affordable Care Act and Medicaid Extension.

Medicaid also offers a program for elderly and disabled individuals.  There are multiple Medicaid programs available to this population based on disability status, income, and resource guidelines.  Anyone over the age of 65 or in receipt of SSI or Social Security Disability benefits may qualify for these programs if they meet the income and resource requirements.  If a person has filed for SSI or Social Security Disability benefits but has not yet been approved, they may also file for this type of Medicaid card.  Information would be gathered and sent to the Disability Determination Unit in Columbus.  They would make the final decision if the person would be disabled enough to receive Medicaid.  Financial and resource guidelines apply.

If a person also has Medicare coverage through the Social Security office, they may be eligible to have their monthly Medicare premium paid for by the state, along with co-insurance and Medicare deductibles.  Applications will be accepted through the mail, fax, or by dropping off at the agency for this program. 

Medicaid assistance is also available to nursing home residents and those in need of home health services if all financial and resource eligibility exists.  Medicaid will typically require the nursing home resident to pay all of their income to the nursing home except for a small monthly portion that is determined by the State of Ohio which allows the consumer to keep in an account for personal needs such as hair cuts, etc.  Medicaid would then pay the rest of the monthly bill to the nursing home.  Nursing home residents who have a spouse that is not living in the nursing home are sometimes allowed to allocate some of their monthly income to their spouse to live on while they are still living at their own home.  Resources are also looked at closely when a person is applying for nursing home care.

ODJFS to Offer Free Credit Monitoring to Victims of Unemployment-Related ID Theft

Individuals who reported being the victim of such identity theft will be eligible for one year of credit monitoring at no charge. Those who believe they were victims, but have not yet reported it, can do so at or by calling (833) 658-0394. The services include identity theft monitoring, restoration, and insurance.

In order to be eligible for the free credit monitoring service, individuals must complete the ID Theft Portal Fraud Form at Identity Theft | Ohio Unemployment Benefits Help no later than May 22, 2022. The deadline to register for identity protection services is June 25, 2022.

Click the links for additional information.

ODJFS Press Release



Cash Food & Medical Assistance

Applications and verifications
such as income, expenses and
other needed items may be returned by:

E-mail to:
Fax to:  937-498-7396,  mail to:
Shelby County Department

of Job & Family Services
227 S. Ohio Avenue,Sidney, OH  45365,
in person, or by drop box outside the
front door of the agency.

Child Support

Children's Services

Unemployment Benefits

Adult Protective Services now
has a 24-Hour online portal available
for reporting non-emergency cases
of suspected adult abuse, neglect, or
exploitation at this link:




Shelby County Ohio Job Family Services Local Job Postings

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To speak to a staff member
from OhioMeansJobs Shelby
County about your employment
needs call: 937-498-4981, ext. 2816
or contact us by email at: .

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Job Opportunities

for week of 5-23-2022

for week of 5-16-2022

ADDRESS 227 South Ohio Avenue
Sidney, Ohio 45365
PHONE 937-498-4981
FAX 937-498-7396
HOURS M - F   7:30 am - 4 pm