Enforcing a Child Support Order

In Ohio, approximately 75% of child support payments are collected through income withholding. Payments can be withheld from many sources via income withholding including:

  • Wages/earnings

  • Unemployment Compensation

  • Certain Social Security benefits

  • Disability pay

  • Worker’s Compensation

  • Pensions

  • Bank accounts

A large majority of parents pay their child support as required. For instances where child support is not being paid, penalties can be severe. There are multiple tools available to the CSEA to enforce collection of child support payments.

Shelby County Ohio Job Family Services Child Support Order Enforcement

Enforcement tools include, but are not limited to the following:

  • Tax Offset Federal and state laws allow Ohio to intercept state and federal tax refunds if the person receiving the refund is in arrears in their child support obligation. When certain criteria are met, eligible cases will be automatically submitted for tax offset.
  • Shelby County Ohio Job Family Services Child Support Order

    License Suspension The CSEA may suspend the driver’s license, recreational license, and/or professional license of a parent who is behind on their child support obligation. The individual must have paid less than 50% of their obligation for 90 consecutive days. The CSEA must issue a pre-suspension notice to the last known address of the individual and provide the individual 10 days to contact the CSEA to make payment arrangements to avoid suspension. If the individual does not contact the CSEA or make payment arrangements, the CSEA will then suspend the license. Once suspended, the individual must meet criteria governed by Ohio law for reinstatement.

  • Financial Institution Data Match (FIDM) The CSEA can freeze and seize assets held in a financial institution to be applied to the child support obligation.
  • Lump Sum Payments Employers are required to notify the CSEA if they will be paying a lump sum payment over $150 to an individual who owes child support. The CSEA can intercept the lump sum payment, up to the amount of arrears of the child support obligation.

  • Credit Bureau Reporting Delinquent parents are reported to credit bureaus

  • Passport Denial If the past due child support is over $2,500, the delinquent parent is submitted to the U.S. State Department. They will refuse to issue the delinquent parent a passport until the CSEA notifies them that the past-due amount has been paid.

  • Legal Action If the person repeatedly fails to meet their child support obligation, the CSEA may also take judicial action through civil contempt charges or criminal non-support.

If you are having trouble paying your child support obligation, please contact the CSEA as soon as possible. Your case manager can offer solutions based on your circumstances. The most important thing you can do is stay in contact with the CSEA to keep us informed as to what your situation is. Your case manager can be reached through our Child Support Customer Service line at:

937-498-4981 - Option 4


ODJFS to Offer Free Credit Monitoring to Victims of Unemployment-Related ID Theft

Individuals who reported being the victim of such identity theft will be eligible for one year of credit monitoring at no charge. Those who believe they were victims, but have not yet reported it, can do so at unemployment.ohio.gov or by calling (833) 658-0394. The services include identity theft monitoring, restoration, and insurance.

In order to be eligible for the free credit monitoring service, individuals must complete the ID Theft Portal Fraud Form at Identity Theft | Ohio Unemployment Benefits Help no later than May 22, 2022. The deadline to register for identity protection services is June 25, 2022.

Click the links for additional information.

ODJFS Press Release



Cash Food & Medical Assistance

Applications and verifications
such as income, expenses and
other needed items may be returned by:

E-mail to:  FMS-Staff@jfs.ohio.gov
Fax to:  937-498-7396,  mail to:
Shelby County Department

of Job & Family Services
227 S. Ohio Avenue,Sidney, OH  45365,
in person, or by drop box outside the
front door of the agency.

Child Support

Children's Services

Unemployment Benefits

Adult Protective Services now
has a 24-Hour online portal available
for reporting non-emergency cases
of suspected adult abuse, neglect, or
exploitation at this link:





Shelby County Ohio Job Family Services Local Job Postings

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To speak to a staff member
from OhioMeansJobs Shelby
County about your employment
needs call: 937-498-4981, ext. 2816
or contact us by email at:
EFS-Staff@jfs.ohio.gov .

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Job Opportunities

July 30, 2022
10:00 AM - 4:00 PM

Plygem will be conducting open interviews at 2405 Campbell Road, Sidney, Ohio.

View Details...

for week of 6-27-2022

for week of 6-20-2022

ADDRESS 227 South Ohio Avenue
Sidney, Ohio 45365
PHONE 937-498-4981
FAX 937-498-7396
HOURS M - F   7:30 am - 4 pm