Collection and Disbursement

All payments are processed by Ohio Child Support Payment Central. Under Ohio law, direct payments to the custodial parent are considered a gift and will not be credited to your child support case.

Methods to pay your child support

There are 4 options available to make child support payments:

  • Mail a check or money order to:

Ohio Child Support Payment Central
PO Box 182372
Columbus, OH 43218-2372

Please be sure to include your SETS case number (10 digit case number beginning with a “7”) and your social security number to ensure proper posting of your payment.

  • To make a payment by checking account debit, visit http://oh.smartchildsupport.com . There is no charge for payments sent to Ohio CSPC. The payment start date must be at least five (5) business days from the date you register your account. This will allow sufficient time for the bank account information to be verified (prenote). If the account has been previously verified, then the payment must be scheduled at least three (3) business days prior to its payment date.

 

  • For electronic funds transfer from your checking or savings account or payment with a debit card please visit www.expertpay.com Aside from a one-time $2.50 registration fee, there is no charge for payments made via ExpertPay. Please allow seven (7) business days for your payment to be received.

 

  • For payment with a credit card please visit www.e-childspay.com Please be aware that the processor charges a fee of $11.75 for all payments made on this site. Allow seven (7) business days for your payment to be received.

 

  • Pay by MoneyGram - You  may now make cash payments at many retail locations throughout the State where MoneyGram payment services are offered, or on-line by credit card using the "Pay Bills" option at www.moneygram.com. Use state code 14674 when using MoneyGram services.

 

Options to receive Child Support payments:

Shelby County Ohio Job Family Services Child Support

Attention e-QuickPay Users:
Effective June 30, 2019, you will no longer receive
payments on the e-QuickPay card.

  • Starting on July 1, 2019, the Ohio e-QuickPay Debit MasterCard will be discontinued, and a new card will take its place: the smiONE payment card.
  • Keep your e-QuickPay card until you spend down the balance. The balance will NOT transfer, and it still can be used after July 1.
  • Changing Coming to Ohio's Child Support Program poster available here.
  • Watch a short video about the transition here.

Avoid delays in receiving your new smiONE card - make sure your address is updated with the Child Support Office.

Three ways to update your address:

1. Go online to the Child Support Customer Service Portal and use the "Send New Message" feature,
2. Call the Shelby County CSEA at (937) 498-4981, or
3. Visit us in person at 227 S. Ohio Ave, Sidney, Ohio 45895

MESSAGE BOARD

PUBLIC NOTICE

Shelby County Department of Job and Family Services
Prevention, Retention and Contingency Plan
Opportunity for Public Comment

The Shelby County Department of Job and Family Services is taking comments from the public on the Prevention, Retention and Contingency plan for Shelby County.  The plan is developed under guidance and regulations from the Ohio Department of Job and Family Services.
The plan will be available for public comment from August 17,2021 – September 16, 2021 at the Shelby County Department of Job and Family Services, 227 S. Ohio Ave., Sidney, Ohio, 45365.
Hours of operation are 7:30 a.m. to 4:00 p.m., Monday, Tuesday,  Wednesday, Thursday, and Friday


Cash Food & Medical Assistance

Applications and verifications
such as income, expenses and
other needed items may be returned by:

E-mail to:  FMS-Staff@jfs.ohio.gov
Fax to:  937-498-7396,  mail to:
Shelby County Department

of Job & Family Services
227 S. Ohio Avenue,Sidney, OH  45365,
in person, or by drop box outside the
front door of the agency.



Child Support

Children's Services

Unemployment Benefits


Adult Protective Services now
has a 24-Hour online portal available
for reporting non-emergency cases
of suspected adult abuse, neglect, or
exploitation at this link:

https://aps.jfs.ohio.gov/

 

 

HIRING EVENTS & JOB LEADS

Shelby County Ohio Job Family Services Local Job Postings

Visit us on Facebook


 

Local Job Opportunities

To speak to a staff member
from OhioMeansJobs Shelby
County about your employment
needs call: 937-498-4981, ext. 2816
or contact us by email at:
EFS-Staff@jfs.ohio.gov .

View more information...
 


Job Opportunities

for week of 9-13-2021

for week of 9-07-2021


September 16, 2019
8:00 AM - 4:00 PM

Plastipak will be conducting open interviews at The Family Life Center at 310 Davis Street in Jackson Center, Ohio.

View Details...

 
Nursing Home Administrator
The Shelby County Board of County Commissioners is seeking qualified applicants for the position of Nursing Home Administrator for Fair Haven. The deadline to apply is September 21, 2021.

View Details...
 
ADDRESS 227 South Ohio Avenue
Sidney, Ohio 45365
PHONE 937-498-4981
FAX 937-498-7396
HOURS M - F   7:30 am - 4 pm